How to Report Malware or False Positives

What to do with false negatives in Nicta Anti-Virus Engine?

Please send any malware samples, sites, feeds which are not yet detected by our products along with suspicious and other miscellaneous files using the e-mail newvirus@nictasoft.com

If you're planning on submitting a suspicious file, or multiple files, for analysis, the easiest way to do this is to install a WinRAR or 7-Zip. Use password protected archive with password infected

Also you can use Autorun Angel or Digital Patrol for protect and analyze your PC.

What if something gets detected wrongly as malware?

If you think our product has detected a clean file by mistake please send this file to newvirus@nictasoft.com
Please make sure you verified that the latest version will still detect the file and it's not a solved false positive at this time.

Note that suspicious files and false positives need to be uploaded separately.